Effective Date: January 1, 2025
Company Name: BeyondMortgage
Website: beyondmortgage.ae

1. Introduction

At BeyondMortgage, we are committed to safeguarding your personal data, ensuring transparency in how your information is used, and protecting your privacy. This Privacy Policy outlines how we collect, store, use, and protect personal and financial information from clients, customers, employees, and website visitors.

2. Information We Collect

We may collect the following types of data through our website, customer interactions, or employment records:

• Personal Details: Full name, contact number, email, Emirates ID/passport, date of birth
• Financial Information: Salary certificate, bank details, credit reports, mortgage documents
• Employment Records: CVs, contracts, IDs, salary slips (for employees only)
• Technical Data: IP address, browser type, device info, geolocation, website usage
• Marketing Interactions: Click-through rates, communication preferences, form submissions
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3. How We Use Your Information

We use the collected data to:

• Process mortgage applications and financial transactions
• Match you with suitable lenders or products
• Improve our services, analytics, and customer journey
• Communicate relevant updates, offers, and information
• Fulfill legal, regulatory, and compliance obligations
• Manage employee records and internal company operations
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4. Information Sharing

We do not sell or rent personal data to any third parties. However, we may share your data securely with:

• Licensed banks and mortgage lenders (to process applications)
• Technology providers (hosting, analytics, CRM, email platforms)
• Regulatory bodies (only when legally required)
• Marketing platforms (only with user consent)
  All third parties are contractually obligated to maintain data confidentiality.
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5. Data Security

We take security seriously and apply industry-standard measures including:

• Encrypted data storage and secure SSL transmission
• Multi-factor authentication for staff and admin access
• Regular security audits and penetration testing
• Role-based access controls for sensitive data
• Staff training in data privacy and secure handling
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BeyondMortgage ensures that all employee and customer data is stored securely and accessed only when required.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze traffic patterns. You can modify your browser settings to disable cookies, though some features may not function properly.

7. Your Privacy Rights

You have the right to:

• Request access to the personal data we hold
• Correct inaccuracies or update your records
• Request deletion of your data (where legally applicable)
• Opt out of direct marketing communications
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8. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect or process data from minors.

9. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Updated versions will be published on this page with a new effective date.

10. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates, and any disputes shall be resolved under the jurisdiction of Dubai courts.

11. Contact Information

For any questions, concerns, or complaints regarding this policy or how your data is handled, please contact us:
📧 [email protected]
📞 +971 4 886 6186
📍 Office 1407, Opal Tower – Marasi Drive, Business Bay, Dubai, UAE

12. Third-Party Services

We work with trusted third-party service providers such as:

• Cloud Hosting & Security: For platform operations and encrypted backups
• CRM & Analytics Providers: For communication optimization and lead tracking
• Marketing Platforms (Meta, Google Ads, etc.): For targeted advertising with consent
  All partners are required to comply with strict data privacy and UAE regulatory requirements.